Dario Pizzeria Shawlands

Writing on behalf of my partner, Clare, who is just off the phone with Dario’s after collecting our order. Both pizzas received, a pepperoni, and a Margherita are severely over-done. The cheese on the margherita is all brown, the pizza itself is hard and the crust solid. All the pepperoni slices are blackened and burned. This is disappointing as we’re regularly customers of Dario’s Shawlands and have had many a good order, however, what was truly shocking was the response on the phone. Called up, just to let them know and to ask for a resolution to be told, “no, this is how they’re made, I’ll make another one for you right in front of you and you’ll see it’ll come out the same”. No apology, no concern for our waste of money and time to collect, just complete denial of the facts and rudeness. I’m not going to go 15 minutes back to the shop to receive, what will apparently be, according to you, another burned pizza? Especially baffling when we’ve literally had many pizzas from you that are NOT burned?? How can you expect to run a restaurant like this? If you had been courteous on the phone, apologised, I probably wouldn’t have minded given we’ve had many good experiences, but to be spoken to so rudely is ridiculous given that any person can see that these little meat discs are burned, not well cooked, burned. Save your money and go elsewhere, why waste money on mediocre pizza and shocking customer service?

The pizza is average, the mozzerella sticks and the pasta dish we got were seriously disgusting. Barely any sauce on the pasta and the mozzarella sticks tasted like they had went off.

Ordered and paid for extra cheese but received less cheese than on a normal pizza, the toppings were very minimal, only upside is that the dough tasted good. Fries were rock hard and cold. Friendly delivery person.

Mark? (French Dario) and David are absolute masters of pizza making and garlic appreciation

Great pizza and the guys at the shop have some class patter; 5 stars all round!