The Bistro Express

The Bistro Express offers bistro food and delivery, receiving mixed reviews that reflect both strengths when quality standards are met and significant concerns about food quality, service, and delivery times. The restaurant has been described as featuring good hearty Sunday dinner when operating well, though quality consistency and service issues have been raised by some reviewers.

The food at The Bistro Express receives positive feedback when quality standards are met, with dishes described as everything I wanted it to be, what you expect, good hearty Sunday dinner, nice, and piping hot when it arrived. The steak pie receives particular praise, described as everything I wanted it to be, what you expect, and good hearty Sunday dinner. The food quality is such that reviewers note it's what you expect and it was nice. However, there have been significant quality concerns reported, with food described as boggin, and specific issues including bacon undercooked, egg slimy, rolls were flat, and one reviewer noted they had to recook the bacon. The food quality concerns are such that reviewers note it's boggin and they would never again.

Delivery service receives mixed feedback, with one reviewer noting hours wait time but it was piping hot when it arrived, while another reviewer noted it took over 1 hour for a local delivery, suggesting delivery times may be long but food may arrive hot when it does arrive.

Service at The Bistro Express has been consistently poor, with reviewers describing it as disgraceful customer service, and there have been order accuracy issues, with one reviewer noting when order came it was the wrong order. The service issues are such that reviewers note customer service was disgraceful.

The restaurant offers ordering directly with a 15% discount, and the delivery fee is cheaper than Uber when ordering directly, providing value incentives. The restaurant also offers an app, which one reviewer noted was nice.

For visitors to Glasgow, The Bistro Express offers bistro food and delivery that can be good hearty Sunday dinner and everything you want it to be when quality standards are met. The restaurant's ability to deliver piping hot food and good hearty options has earned it positive recommendations from some reviewers. However, there have been significant concerns raised about food quality (including undercooked and slimy items), service (including disgraceful customer service), and delivery times (including over 1 hour for local delivery). The combination of generally good food when quality is consistent, but significant quality, service, and delivery concerns, makes it a mixed experience, and the restaurant would benefit from addressing food quality, ensuring order accuracy, improving service standards, and reducing delivery times to ensure all guests have positive experiences.