Peking House

Came here last night — the place was really busy, but I didn’t have to wait long (and honestly, it would’ve been worth it even if I had!). Lovely atmosphere; as it was busy, customers were chatting to each other too - was great to see! It was for family and friends, and everyone was impressed — not a single complaint! Love that they even have a loyalty card where you can collect stickers and earn rewards — such a great touch, and you can really tell the owners care about their customers. Thanks again — as always, I’ll be back!

Drove 20 minutes to collect an order from here tonight in bad weather then persevered with another 20 minute drive to North Ayrshire with the food to find on arrival that chicken satay sauce for two meals was missing. One of our party called and they suggested I drive back with the wrongly packaged food to then get a replacement ..... A round trip journey of at least 45 minutes due to the severe weather warning. We asked if they could give us a credit towards our next meal as chicken satay without the satay sauce defeats the purpose so we ended up eating pieces of chicken with rice instead of going hungry. It's completely ridiculous to expect someone to drive through a storm to get the order collercted during Storm Amy and not working towards a win win for regular long standing customers. A credit of some kind would have been an excellent proper solution

I’ve been going to this takeaway for years and have always enjoyed the food, but sadly tonight’s experience has really let me down. I ordered food this evening and they forgot two satay sauces for two meals. When I called, I was told I could come back and pick it up — which normally I might have done, but there’s a weather warning in place and it’s not safe or reasonable to expect customers to drive back out for a mistake that wasn’t theirs. They then said if I brought the food back, they’d give me a whole replacement order — which makes no sense. What are they going to do with returned food? I told them I wasn’t prepared to drive back due to the weather warning and the fact I live 20 minutes away. I asked if I could just get a replacement order next weekend instead, but they said no and that the original order was required back tonight. I don’t understand the logic — what’s the difference between giving me a new order tonight or next weekend? Either way, it would be a gesture to make up for their mistake and what were they planning to do with the food I returned? Give it to another customer? Really disappointed with how this was handled, especially as a long-time regular. Mistakes happen, but how you deal with them makes all the difference. I won’t be back.

Made an order on Friday Quick delivery Evan with a storm and the chicken satay was amazing Sauce was amazing best satay sauce ever Thin noodles are cooked to perfection Will definitely be back

Best chinese ever! Get the chicken fried rice ask for it extra sweet, with peppers and onions with a portion of chips and tub of curry sauce (or a chicken / beef curry) - the sweet and savory together is so nice. Have tried many Chinese but I travel 20mins to get this one as its always consistently good. Beware though, you won't consistently get the same price. I ordered the same thing and it ranges from £16-nearly £20. Whenever I question this I'm told that they charge an extra pound for making the rice sweet which is ridiculous imo. They also charge about the same each for adding a few pepper and onions to the rice and tbh, you can't even see or taste them there's so little in there so does seem like they're sometimes being a bit petty with that stuff. It's still worth it though - even cut the peppers n onions out to save a few quid coz they don't actually make any difference to the flavour in any way.