The only place we could find in Scotland that serves actual cream, and the coffee is great! Great location with outdoor patio and plenty of indoor seating, free WiFi and good music.
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Before you go
- Chef / owner
- Founded by Umer Ashraf Malik (Umer Ashraf); Ingram Street managed by Marco Di Chio (group business manager / flagship manager per MCTCC Aug 2026)
- Style
- Coffee house and internet cafe: own roasted coffee, central-kitchen food (all halal), free Wi-Fi workspace, and a hireable private meeting room
- Setting
- Merchant City flagship on Ingram Street; two floors with upstairs booths and a mezzanine meeting room; outdoor seating noted on HappyCow
- Awards
- Scottish Asian Business Awards 2012 – Entrepreneur of the Year (Umer Ashraf Malik / iCafe), reported by The Herald
- Known for
- Laptop-friendly cafe and internet cafe in Merchant City, 100% halal menu from a central kitchen, Own triple-certified coffee blend, roasted weekly, Private mezzanine meeting room hire
- Good for
- Remote work and study, Casual coffee and light meals, Small meetings (up to 12), Book club / language classes / small birthday gatherings
- Reservations
- Walk-ins often fine
- Booking
- Walk-in cafe; private mezzanine meeting room bookable via Tagvenue from £18/hour (1-hour minimum). MCTCC (Aug 2026) also quoted private rooms at £15/hour. iCafe app for menu, order-ahead and table ordering.
- Deposit / cancel
- Tagvenue: full refund if cancelled 24 hours or more before the event start; within 24 hours non-refundable. Confirmed booking date can be moved within 2 months of the original date at no cost.
- Book online
- Open booking page
- Dietary tags
- halal, vegan options, vegetarian options
- Dietary
- Official site: all food is halal and made in the central kitchen each morning. HappyCow lists plant-based milk options, vegan breakfast bap, hummus platter, pasta pot and snacks.
- Groups
- Private mezzanine meeting/conference room for up to 12 (TV/HDMI, whiteboard, Wi-Fi, air-con, natural light; flipchart +£4). MCTCC: also hosts training courses, language lessons, a book club and small birthday parties. No alcohol provided; BYO alcohol not offered per Tagvenue.
- Outdoor seating
- Yes — Outdoor seating listed on HappyCow for the Ingram Street cafe
- Drinks
- No alcohol provided by the venue (Tagvenue)
- Payment
- Cards/contactless; HappyCow reviewer (Oct 2024) noted the cafe as cashless. App supports contact-free pay.
- Noise / pace
- Generally relaxed workspace cafe; plug tables fill early; meeting-room guests sometimes note cafe music outside the room
- Getting there
- Buchanan Street subway, about 5–7 minutes’ walk west along Ingram Street; Glasgow Queen Street station a short walk via George Square
- Parking
- Paid parking nearby: Ingram Street Car Park (87 Ingram St) and NCP Glasgow Ingram St (listed on Tagvenue)
- Also by them
- iCafe Woodlands Road, 250 Woodlands Road, Glasgow G3 6ND (official site); iCafe Bridgeton (Glasgow Times coverage of Bridgeton opening; MCTCC Aug 2026 also lists Bridgeton Cross among current branches)
- Also
- Chain founded 2005 on Great Western Road (The Herald); Ingram Street cafe already open by December 2017 (blog visit); iCafe at Home retail coffees and teas sold in-store; MCTCC Aug 2026: a further branch was due to open at Springfield Quay in December (check current status); Official contact for Ingram Street: is@icafe.uk.com
Glasgow restaurant
iCafe Merchant City
Opening hours
- Monday: 8:00 AM – 9:00 PM
- Tuesday: 8:00 AM – 9:00 PM
- Wednesday: 8:00 AM – 9:00 PM
- Thursday: 8:00 AM – 9:00 PM
- Friday: 8:00 AM – 9:00 PM
- Saturday: 9:00 AM – 9:00 PM
- Sunday: 9:00 AM – 9:00 PM
Overview
iCafe Merchant City at 70–72 Ingram Street is the flagship branch of Glasgow’s iCafe coffee-house and internet-café chain. The official site lists this address and phone (0141 548 6902) alongside the Woodlands Road cafe; Merchant City and Trongate Community Council’s August 2026 spotlight calls Ingram Street the flagship and names Marco Di Chio as group business manager and manager there. The chain began in 2005 with a small Great Western Road cafe founded by Umer Ashraf Malik (also styled Umer Ashraf in The Herald). He won Entrepreneur of the Year at the Scottish Asian Business Awards in 2012 and that year pitched on BBC’s Dragon’s Den, where Duncan Bannatyne offered funding. Food is 100% halal and prepared in a central kitchen each morning; the cafes serve iCafe’s own triple-certified coffee blend, roasted weekly, with retail bags available in-store. Hours on the official site are Monday–Friday 8:30am–9pm and Saturday–Sunday 9am–9pm. An iCafe app covers the menu, contact-free ordering, table ordering and loyalty points (5 points per £1 spent). HappyCow lists plant-based milk drinks plus vegan breakfast bap, hummus platter and pasta pot options, and notes outdoor seating and free Wi-Fi. A December 2017 blog visit already places this Ingram Street cafe as open by then. Diners and remote workers often use it as a laptop-friendly cafe with upstairs booths and plenty of seating; Reddit threads repeatedly name Merchant City iCafe among city-centre spots where staying to work is accepted, though plug sockets fill early. A private mezzanine meeting room for up to 12 is hireable via Tagvenue from £18 per hour (1-hour minimum), with TV/HDMI, whiteboard, Wi-Fi, air-con and optional catering; Tagvenue’s cancellation rule is a full refund if cancelled 24 hours or more before the booking. The venue does not provide alcohol. MCTCC also notes training courses, language lessons, a book club and small birthday parties hosted here. Getting there: Buchanan Street subway is about a 5–7 minute walk west along Ingram Street; Glasgow Queen Street station is a short walk via George Square. Paid parking includes Ingram Street Car Park and NCP Ingram Street nearby.
Reviews
Great coffee at a reasonable price. The service is good. Nothing takes long and the servers are great. Good selection of food. Toilets are spotless. You can sit upstairs or outside and people watch. Lovely place for meeting a few people, or on your own. I really enjoyed the music. It's loud enough to hear and stop other's conversations intruding on your own.
Read on Google MapsButtermilk pancakes with banana and maple syrup really hit the spot. Convenient app to order. Breakfast is served all day.
Read on Google MapsThe food and coffee was fantastic. The maple and turkey rasher pancakes were incredible. The pancakes were just right and they give you a small jug of maple syrup, which is more than enough for you to choose how much you want. Coffee was nice and smooth. Just beware that they will give you your coffee long before your food and it will be cold before the dish arrives. Also the prices are bit more on the expensive side considering what you're getting, but since it's a great hangout or study spot I'll give it a pass there.
Read on Google MapsI had a really tasty fried breakfast (just missing a sausage!) and reasonably priced too.
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